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1. If you know of, or suspect, abuse or neglect of an elderly person, you should first:
a. Confront the staff member or family member that you suspect of doing the abuse.
b. Call the state agency that accepts abuse reports.
c. Report it to your supervisor.
2. Some causes of abuse and neglect are: (PLEASE CHOOSE MULTIPLE ANSWERS)
a. Caregiver stress.
b. Emotional or mental illness.
c. Alcohol or drug use.
3. Threatening an elderly person with punishment for not doing what you tell them to is:
a. Acceptable if done with a soft tone of voice.
b. Verbal abuse, and never acceptable.
c. Useful in disciplining an older person.
4. Exploitation is a form of abuse that involves:
a. Physical harm.
b. Emotional harm.
c. Misuse or theft of money, property, or other financial assets.
5. Some good ways to help prevent abuse are: (PLEASE CHOOSE MULTIPLE ANSWERS)
a. Education, counseling, and support groups
b. Listening, teaching caregiving skills, and communicating
c. None of the above
6. Symptoms of possible abuse include the following: (PLEASE CHOOSE MULTIPLE ANSWERS)
a. Dementia
b. Becoming unusually quiet or withdrawn
c. Bruises or burns
7. Symptoms of possible neglect include the following:
a. Necessary medical visits not scheduled or kept
b. Too many outside activities
c. Lack of basic hygiene items and adequate clothing
8. Improper use of bedrails or other restraints is considered:
a. Physical abuse
b. Rights violation
c. Emotional abuse
9. Abuse and neglect will not occur if we remember that everyone has the right to be treated with

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