| a. put ourselves in their shoes, trying to understand what they feel and think |
| b. tell the person how to do each step in simple language, one thing at a time |
| c. address the person by name, and briefly introduce yourself and state the purpose of your visit |
| d. treat them with respect |
| e. watch for loss of muscle organization |
| f. help them make decisions and retain control over their lives |
| g. watch for language Loss |
| h. provide strong visual cues (contrasting colors on things the resident uses) |
| i. ask them to give you regular reports on the activities in the facility, giving them a feeling of responsibility similar to the work they did in their career |
| j. ask them to quit complaining and try to be happy |
| k. ask direct, closed questions such as "Would you like to wear this red dress today?" instead of open-ended questions like �What would you like to wear today?� |
| l. watch for loss of intellectual abilities, and personality changes |
| m. cope with or compensate for lost abilities |